“It’s only 15%…”
A percentage on its own tells you little. Check whether it includes VAT, then add renewal fees, Section 13 notices, checkout charges and contractor mark-ups to see the real yearly cost.
Pain: fee + extras shockFull property management done properly; stop overpaying for mystery extras.
Compare fees, understand tenant-find vs fully managed, and instruct a local named manager, not a call centre. Free checklist and South Yorkshire guides.
The real talk
Landlords switching to full property management hit the same walls: headline fees that hide extras, compliance they thought was included, and managers who live in a call centre. Here’s the meme version; then we fix it.
A percentage on its own tells you little. Check whether it includes VAT, then add renewal fees, Section 13 notices, checkout charges and contractor mark-ups to see the real yearly cost.
Pain: fee + extras shockYou paid for full management, but gas renewals, EICR deadlines, deposit rules, and Renters’ Rights Act changes still slip. Compliance fog isn’t solved by a logo on a board.
Pain: compliance fogThe tenant’s cold, you’re 200 miles away, and the “managed” property still needs you to find a plumber on Google at 11pm. Remote landlord hassle is why full management exists, when it works.
Pain: remote landlord hassleTenant-find, rent collection, fully managed, three different products sold with the same brochure. Opaque what’s included means surprise invoices and arguments about repairs you thought they’d handle.
Pain: opaque service tiersPain → fix
You need a written fee schedule, a clear service tier, and someone who knows your street, not a national queue. Here’s what good full property management looks like.
Pain
Quotes mix percentages, fixed set-up charges and add-ons, so the lowest headline percentage is not always the lowest yearly cost. Section 13 fees, renewal charges and contractor mark-ups can sit outside it. Only written quotes on the same property show the difference.
Fix
Ask for a printed fee schedule: headline %, VAT, renewals, checkout, compliance admin, and repair mark-ups. Compare 2 to 3 agents on the same property before you instruct.
Your rent. Their service. Know what each costs.
Pain
Tenant-find stops at move-in. Rent collection chases standing orders. Full management covers repairs, compliance renewals, inspections, and tenant contact, three different price points, often blurred in the pitch.
Fix
Know your tier before you sign. If you’re remote or time-poor, fully managed is usually the right call, but get it in writing, line by line.
Tenant-find gets keys in. Full management keeps the tenancy healthy.
Pain
You instruct full management for peace of mind; then every repair goes through a national queue with no named contact. Tenants want a local manager; landlords want someone accountable.
Fix
Ask who your named manager is, their direct number, and average repair response time. Ask who will manage your property, how to contact them and how repairs are handled. Verify any professional membership the agent claims.
A named local manager beats a ticket number every time.
The maths bit
Invented inputs, not real agent prices: £1,000 monthly rent, 12 months paid, all figures including VAT. Your own quotes will differ, so use their written figures.
8% of rent, plus a £450 set-up charge and a £120 renewal charge.
£0
for the year (£960 management, £570 charges)
10% of rent, with no separate set-up or renewal charge.
£0
for the year (£1,200 management, no extras)
In this invented example the lower headline percentage costs £330 more over the year. Ask for every charge in writing, put each quote on the same rent and the same months, and compare the yearly totals before you instruct anyone. Work out your own two quotes with the fee calculator.
Worth keeping
Not sure which tier, which agent, or what to ask? Tick the checklist, download the pack, or chat with the Management Helper.
Tap to tick. Progress saves in your browser so you can compare agents at your pace.
Fee comparison, service tiers, questions before signing, and what to expect from a good manager, plain English, free forever.
Choosing full management? Tenant-find vs fully managed? Need questions for your next agent meeting? The helper asks a few questions and points you the right way.
How it works
Compare fees, ask the right questions, instruct full management.
Get written quotes from 2 to 3 agents on the same service tier. Compare headline %, VAT, extras, and repair mark-ups, not just the brochure.
Named manager, ARLA registration, Section 13 fees, termination notice, landlord references; use the checklist before you sign anything.
Hand over with a clear contract and a local team who answer the phone.
Local Help
Filter by town: MortgagesRM, Rose Electrical, Floor Coverings Local, plus plumbers, locksmiths, cleaners and more for managed properties.
People also ask
What full management includes, how fees compare, questions before signing, and why remote landlords choose fully managed, plain English, then a clear next step.
South Yorkshire
Doncaster, Sheffield, Rotherham and Barnsley each have a local guide plus free tools.
Download the free management pack, compare fees with the checklist, or use our questions guide when you are ready to instruct an agent.
No email required. Guidance isn’t legal or financial advice; check Gov.uk and professionals for your situation.